AI-generated imageTracking
Where is it?
Your tracking number is in the shipping confirmation email. Orders that mix both warehouses have two.
Orders from our US warehouse arrive in 2–5 business days. If your order contains the spray, it comes from our partner warehouse in a separate parcel with its own number. No number after five days? Write to hello@pheroniapets.com and we will find it.
Tracking questions
Two answers.
No tracking number yet?
US orders ship within one business day. If nothing has arrived after five days, write to hello@pheroniapets.com and we will find it.
Tracking says delivered but nothing is here.
Give it 24 hours and check with neighbours — then write to us. We will not leave you with it.
Still nothing